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  FAQ  Frequently Asked Questions for Skydiving Malaysia  
GENERAL   STATIC LINE JUMP   TANDEM SKYDIVE   TERM & CONDITION
GENERAL
1. Do I need reservations?

We strongly suggest that you book your trip as far in advance as possible. All packages we offer are by advance reservation only, please check our description for more details.

Bookings can be made a minimum of 2 weeks before the jump date, to a maximum of six months in advance. In peak seasons like weekends and public holidays, two to three weeks advance notice is strongly recommended. The sooner you contact us the high chance you have the skydiving slot of your preferred date.
2. How Safe is Skydiving?

Skydiving is a high-speed aerial sport that exposes its participants to the real risk of injury and death. It is like any other extreme sport, there are inherent risks, and avoiding them requires careful training and execution. Failure to follow that training can lead to serious injury. Skydiving is as safe as individuals make it.

Analysis of skydiving accidents shows that most are caused by jumpers who make mistakes of procedure or judgment. Contrary to popular belief, very few skydiving accidents or injuries are caused by random or unexpected equipment failure. On our part, we provide good quality equipment, highly experienced staff, a comprehensive training program, and good backup systems to ensure the sport is safe for all our customers.
3. Is Skydiving easy to learn?
Our expert skydiving instructors are here to show you just how simple it is to learn how to skydive. We'll make sure you're ready for your first jump.

Skydiving takes a lot of skill that expands far beyond what one might think of when they see videos of skydivers playing around in the sky. It's not as easy as it looks, but it is as fun as it looks.
4. Is there a skydiving age limit?
You must be at least 18 years old and above, this is standard law for all skydiving dropzones. Anyone under 18 must have the written consent of a parent or guardian. No age maximum as long you are fit and active, you’re never too old to jump!
5. Is there a weight limit to skydive?

The standard parachute can take 40kg - 90kg. Less than 40kg or over 90kg, you still can sign up. Just inform us early and we will prepare you a suitable gear.
6. Are there a physical requirements to skydive?
Parachutists need a reasonable standard of physical fitness. We have minimum fitness requirements. All participants must be physically fit, fully self-mobile with a full range of mobility and able to lift their knees to their chest unaided.
7. What should I wear to skydive?
You should dress in comfortable, weather-appropriate clothing and wear shoes that will not fall off easily. No hiking boots, flip flops, or sandals.
8. What about my glasses/contacts?
We will supply goggles that can go over glasses if needed. Contact lenses are fine, just make sure that your instructor is aware of them so that you are kitted out with the appropriate goggles.
9. What should I do when I arrive at the airstrip?
Meet up with your instructor/team members will greet you and sort you out with paperwork. Next, you’ll be directed to ground training area.
10. When will I start my jump?
Static Line Jump
After completing paperwork and a 4 hours ground training session, your jump will be scheduled. The timing of your jump will depend on your arrival time, the weather, and the size of the group of that day. Plan to spend three days with us to focus on your training.

Tandem Skydive
After completing paperwork and a 20-minute ground briefing session, your jump will be scheduled. The timing of your jump will depend on your arrival time, the weather, and the size of the group. Plan to spend two to four hours with us.

Accelerated Freefall
After completing paperwork and a 4 hours ground training session, your jump will be scheduled. The timing of your jump will depend on your arrival time, the weather, and the size of the group of that day. Plan to spend two days or more with us to focus on your training.
11. How fast is freefall?
The average speed is 190km/h or 120 miles p/h or 200 feet per second.
12 How high do I do my skydive from?
It's depend on the skydiving course you signed up. A Static ine jump from 3,000 feet will take you around 6 to 10 minutes to land on the ground.

10,000 feet will give you about 35 seconds of freefall, from 14,000 will give you about a minute in freefall.
13. Can I breathe during freefall?
Yes, surely. Just relax and breathe normally. There is lots of fresh air around you!
14. What does skydiving feel like?
It’s hard for us to describe it to you, the best is you tell us when you land!! One thing is nearly guaranteed, though: it will be the most invigorating experience you have ever had. You won’t get the sinking stomach feeling like what’s often experienced on roller coasters or amusement park rides. With you flying at 120 miles per hour down and the wind coming up at you, you’re closer to a feeling of floating. It really is unlike anything you’ve done before. You’ll like it and addictive to the speed.
15. Can me and my friends all jump together?
Each jumper leaves the plane separately from other jumpers or different airplane sometimes. Safety first!
16. Can we get one video for all of us?
Each jump is made separately. Your instructor will capture your individual experience only.
17. Can I bring my own camera?
You can take as many pictures as you want on the ground before and after your jump.

However, due to skydiving laws, cameras are not permitted to be brought to a beginner skydive course. The Basic Skydive Course already includes video footage of two jumps for you. An additional RM500 will be charged upon registration for the addition of a skydiver to shoot third-person viewpoint video footage.
18. Can I get a refund?
Once you have paid, there are no refunds – but you can reschedule your jump for another day. If you anticipate a conflict, get in touch at least 4 days or 96 hours or more in advance with our booking manager. If less than a 96-hours notice is given, no refund will be allowed, your pilot, instructor, notam, and aircraft is booked and confirmed.
19. Do I need to get insurance for skydiving?
Under the management of Malaysia Skydiving, insurance is provided for all Malaysians. However, we strongly advise non-Malaysian expats to obtain insurance coverage. Non-Malaysians can purchase insurance separately from OXBOLD with terms and conditions, it's optional, however, we highly recommend you purchase it for safety and peace of mind while booking or traveling for holiday to enjoy skydiving.

To know your aerial sport insurance coverage, feel free to check out QBE Travel Protector from Australian.
20. Can I scream while skydiving?
Don't feel embarrassed, just scream out lound. Skydiving is a high adrenaline sport and jumping from a plane often causes our heart rate to increase, making us catch our breath. Some first-time jumpers report not being able to breathe at all. We encourage people to scream as they leave the plane, as this reminds you to breathe and proves that you can.
21. Which type of Skydiving is RIGHT for me?
In terms of enjoyment, tandem skydiving is the clear winner because you don’t have to worry about a thing other than how you look on camera, enjoy the thrill, and bird eyes view of the scenery. Your tandem instructor will do all the work for you. On top of that, since you’re jumping from a higher altitude, you get more free-fall time in the sky and enjoy the view much longer.

On the other hand, the static-line jump is a good choice if you intend to become an advanced / professional jumper. You have to do everything yourself, meaning you’ll most likely spend more time focusing on controlling the canopy direction to fly back to the dropzone and landing safely instead of enjoying the view.

Accelerated Freefall is for people who wants more advanced/professional skills in this sport. Either to become a professioanl skydiver, join competition or an instructor in this buisness.
22. How long will the Skydive last?
Static Line Jump and Tandem Skydive, you will take 15 minutes for airplane to climb to the altitude and you will fly your parachute for 5 to 7 minutes. Tandem Skydive will have approximately 30 second freefall.

Accelerated Freefall (AFF), you will take 20 minutes to climb to the altitude and you will freefall for approximately 30 second, and fly your parachute for 5 to 7 minutes.
23. How fast do I freefall?
The average size person freefalls at a speed of 190 km/h. The heavier the person, the faster the freefall. The descent rate under parachutes is about 1,000' per minute.
24. Can I learn to Skydive Solo?
Absolutely! You can do it without prior experience. You can enroll for our Static Line jump, Tandem Skydive or Accelerated Freefall courses, where you will learn to skydive solo.

The only requirements for static-line skydiving are as follows:

- You must be within the recommended Body Mass Index (BMI) and of a reasonable fitness level. The maximum weight is 90 kilograms, fully dressed.

- If you under the age of 18 years old, you need parental consent. The minimum age for solo skydiving is 18 years old. Some places may impose a maximum age limit for participants and require those over 60 to prepare a declaration of fitness from your doctor.

- You must be free from medical conditions such as epilepsy, cardiovascular and neurological conditions, some forms of diabetes, and recurring injuries such as dislocations. It’s best to speak to your doctor if you’re unsure whether you’re fit to jump.

- You also must be able to read and write. The full day of ground training also requires students to be able to concentrate in a classroom environment for long periods of time, as well as understand and apply basic principles. Only students who pass both the theory and practical elements will be permitted to jump on their own. However, people with learning disabilities may still be allowed to participate, on a case-by-case basis.
25. Are there any limitations on who can join Skydiving?
The minimum age for a passenger is 18 years old, and any students under the age of 18 years will need written consent from a parent or guardian.

There is no maximum age as long as you are relatively fit and in good health. Your weight between 40kg to 90kg to be able to skydiving. If your weight lower or above the weight, just inform us early while booking. Too light or overweight, instructor will need to prepare a suitable parachute to suit your weight for skydiving.

We will not fly anyone who is under the influence of alcohol or drugs. We are also unable to fly anyone who is pregnant. If you have any special needs and are unsure whether or not they may prevent you from skydiving, please contact or email us to discuss.
26. When is the best time for me to book Skydiving?
Skydive is only available on specific days of the year, which we shall announce on our website. Don't miss this opportunity since it won't be accessible everyday due to the difficulties in acquiring NOTAMs (Notice to Air Missions) to operate. The optimum season for skydiving in Malaysia is from April to October; if this occurs, skydiving is accessible on those dates. With warm to hot temperatures and little breezes, you have a far better chance of experiencing a beautiful sky.
27. What if I am afraid of heights?
There are many levels of being scared of heights. There is a big difference between a healthy caution of heights and a true fear of heights.

If you exhibit obvious and severe physical symptoms, such as sweating, dizziness, nausea, when close to an edge, in a glass elevator, or even just thinking about being high, then skydiving is not going to be so enjoyable. If you simply feel a bit anxious and/or excited about your tandem skydive then you are normal.
28. How do I book the Skydiving Courses?
You can book the skydive courses by filling up the Booking Form on our website. If you have any questions about the courses before booking, please call or WhatsApp our General Line for assistant at +60196638336
29. How early should I arrive beforehand to meeting point?
Please arrive at least 20 minutes prior to your course. If you are not familiar with the area you may want to allow some extra time before your departure time. Make sure to get good directions before you leave home (we provide Google & Waze Map in our website and also in your Confirmation Email).

FYI: Be sure to keep your instructor or OXBOLD contact number with you. All trips start at the set scheduled and times, if you are late or you have missed the lesson. Make sure you are familiar with our booking policies.
30. Which location do you provide for me to learn skydiving?
We will conducte Static-line jump and AFF course at airstrip in Taiping, Perak, it's called 'Tekah Airstrip'. The airport was built in early 1929, this wooden structure aerodrome was the first airfield in the state of Perak and also in Peninsular Malaysia.
31. What if the weather is not good on the activity day?
Skydiving requires a good weather. Of course, we must skydive during daylight and we cannot fly in the rain. We make every effort to forecast weather in advance so that you and your pilot only travel to launch if there is a good chance for Skydive.

However, the weather is unpredictable and full of surprises. If the booked time is not suitable for flying we simply make arrangements for another day that does suit your schedule. Many people are lucky and their preferred day is rewarded with a great flight. Others may require two or three different reschedule times to finally get Skydive. We will communicate with each other the day before and/or the morning of the flight to confirm the weather and the likelihood of flying.
32. What is your Cancellation and Refund Policy?
Take note before paying! Unfortunately, the Skydiving Malaysia management has imposed a non-refundable policy including an Early Bird and Promo rate for this activity; the date may only be postponed due to bad weather, in which case we will notify you of a new rescheduled date. We strongly advise you not to book if you are unable to accept this policy!
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STATIC LINE JUMP
1. What is Static Line Jump Skydiving?
Static-line skydiving is a solo jump. It’s the most basic form of solo skydiving, you will jump from a 3,000 to 4,000 feet altitude, and the parachute self-deploys, and your free-fall time are just within 3-5 seconds after you exit the aircraft. A full-day lesson is required prior to the jump. It's a 3 days course, the days are for backup in case of day one weather is bad and the airplane is not permitted to take off for a jump.

It can be super scary, and if you chicken out on the airplane, there will be no refunds. Make sure you are serious and want to learn this sport and put your 100% gut to make it happen to shine on your life as a memorable experience.
2. Is Static Line Jump Safe?
Static line jumping is a method of canopy deployment. It is a deployment of the canopy immediately upon exiting the airplane. There is no skydiving per se involved. It is used as a training method.

Dangers unique and specific only to static line jumping are limited to the exit & deployment period. After that, it’s all canopy flight which, canopy selection notwithstanding, is the same as in skydiving.

Skydiving may or may not involve immediate (upon exiting) canopy deployment. It’s a choice. And while there are potential dangers at the time of exiting an aircraft both with an immediate deployment or a delayed deployment, and potential dangers with any deployment sequence at any time, the larger danger in skydiving is in flying and landing the canopy safely.

So, once the static line jumper has cleared the aircraft and had a successful canopy deployment they are pretty much on equal footing with the non-static line skydiver. They both have to fly home safely.
3. What is the One-year Membership Privilege included in my Static Line Course?
Lifetime Registration & Annual Membership is included in Basic Skydive Course with 1-year validity. Those who are jumpers (12 months from the last jump), must attend refresher class and bring the log book for assessment.

Membership entitled to unlimited gear rental & packing services. Non-members require to add RM240 per jump for gear rental & packing service. Annual Membership must be renewed to continue the privilege.
4. Sale / Cancellation / Refund Policy
The management of Skydiving Malaysia reserves the right to close the dropzone or cancel operations thereof on any other dates than specified. Skydiving Malaysia management will not be responsible for any incidental expenses or consequential losses that skydivers may have incurred as a result of the planned or unexpected dropzone closures including but not limited to visas, airfare tickets, fees related to booking of accommodation, etc.

All payments are valid for 12 months.
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TANDEM SKYDIVE
1. What is Tandem Skydiving?
Tandem skydiving refers you strapped to a certified instructor. There is no need for training; simply listen to a briefing and you are ready to go.

You will be able to jump from a higher altitude (10,000 – 14,000 feet). There is a longer free-fall time (60 seconds or more), which means you may enjoy the floating sensation for a considerably longer period of time before your parachute deploys.

Your instructor will wear a wrist camera and assist you in documenting the experience, stress-free! You can enjoy the journey more because you don't have to worry about landing and deploying the canopy. Among other things, you simply sit back, relax, and yell your way through the beautiful panorama view.
2. Is Tandem Skydiving Safe?
Tandem skydive is a strictly regulated sport. Every year, over 70,000 individuals in Australia go tandem skydiving. Our operation strictly adheres to CAAM (Civil Aviation Authority Malaysia) standards.
3. What happen if the camera malfunctions?
If the camera equipment used during a Tandem Skydive malfunctions or there is a technical issue beyond our control, the situation will be forwarded to Skydiving Malaysia's management for assessment, and the client may be eligible for a refund of the money paid for the camera package in question. RM200 for the standard package and RM250 for the premium package (add-on). Please keep in mind that the management team's decision is final.
4. What will happen after I made my booking or payment?
Once the advance booking is paid, you will be allocated a place on the particular date and time slot you chose, and a confirmation will be emailed to you. Your confirmation of booking should be printed and saved for your own reference.

Upon payment, you accept and abide by these terms and conditions. We accept no responsibility for incorrect email addresses or inability to deliver emails. If your confirmation does not arrive on time or at all, please contact us to resend the confirmation of your reservation. It is the responsibility of the customer to check the accuracy of dates and time slots booked upon receipt of the confirmation email.
 
 
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TERM AND CONDITION FOR BASIC SKYDIVE COURSE & FUN JUMPS

Please carefully read and understand the following terms and conditions before participating in any skydiving activities. By engaging in skydiving activities with OXBOLD and Airborne Alliance Malaysia, you acknowledge your acceptance and agreement to these terms and conditions.

General:
Basic Skydive Course & Fun Jumps is a skydiving service offered by Airborne Alliance Malaysia, a collaboration between Oxbold Sports and Adventurist Sdn Bhd.

● The minimum age to participate in a basic skydive course is 18 years and the maximum is 65 years old. Participants must be at least 18 years old on the day of the jump with good physical health and be reasonably fit.

● The minimum weight is 40kg and the maximum weight for participants is up to 130 kg, height and weight in proportion. Airborne Alliance Malaysia may be able to consider those weighing over 90kg, but this is subject to build and shall be at the discretion of Airborne Alliance Malaysia upon sharing a full-height photograph prior to proceeding with the booking of the jump. It is mandatory for Airborne Alliance Malaysia to weigh all jumpers on the day before the jump.

Health and Fitness Requirements:

● You must be in good physical health and reasonably fit to participate in skydiving. You must disclose any medical conditions, disabilities, or recent surgeries that could impact your ability to skydive safely. Pregnant individuals and those with heart, back, neck, or respiratory conditions are advised not to participate.

Alcohol and Drugs:

● Consumption of alcohol or recreational drugs before or during the skydiving activity is strictly prohibited. If any signs of impairment are observed, you will not be allowed to participate, and no refunds will be provided.

Weather Conditions:

● Skydiving is weather-dependent. Airborne Alliance Malaysia reserves the right to postpone or reschedule the activity due to adverse weather conditions, including high winds, low visibility, or inclement weather. Rescheduling will be at the discretion of Airborne Alliance Malaysia.

Reservations and Payment:

● All reservations are subject to availability. A non-refundable deposit is required to secure your reservation. Full payment is 1 MONTH due before the skydiving activity. Payment for basic skydive courses is non-refundable but transferable within a specified period prior to the scheduled jump.

● Ticket Purchase: The purchase of a FUN JUMP jump ticket allows you to participate in a single skydiving jump at the designated location operated by Airborne Alliance Malaysia. The ticket is non-transferable and non-refundable.

● Jump tickets are subject to availability and must be scheduled in advance. It is recommended to book your jump well in advance to secure your desired date and time. Airborne Alliance Malaysia reserves the right to limit the number of jump tickets sold for each time slot.

Jump Time and Date:

● The jump time and date specified on your jump ticket are subject to change based on weather conditions, operational constraints, and other factors. Oxbold Sports and Airborne Alliance Malaysia will make reasonable efforts to notify you of any changes as early as possible.

● If you are unable to use your jump ticket on the scheduled date due to unforeseen circumstances, Airborne Alliance Malaysia may offer the opportunity to reschedule within a specified period, subject to availability and an additional fee.

Refunds and Cancellations:

● Refunds are not provided for cancellations made within the specified period prior to the scheduled jump. If the activity is canceled due to weather or other unforeseen circumstances, rescheduling options will be provided. No refunds will be given to participants who decide not to jump on the day of the activity.

Liability Waiver:

● Prior to participating, all participants will be required to sign a liability waiver, releasing Oxbold Sports and Airborne Alliance Malaysia and its employees, instructors, and affiliates from any responsibility or liability for injuries, accidents, or any other incidents that may occur during the skydiving activity.

Safety Instructions and Training:

● Participants must attend a pre-jump briefing and training session to understand safety procedures, equipment usage, and proper body positioning during the jump. Failure to follow the instructions provided by instructors may result in your exclusion from the jump.

Photography and Video:

● Airborne Alliance Malaysia may capture photos and videos of participants during the skydiving activity for promotional purposes. By participating, you grant Oxbold Sports and Airborne Alliance Malaysia the right to use these materials without compensation.

Skydiving Insurance or Personal Accident Coverage

● The participants are provided with Takaful PA Buddy Warrior Plan provides coverage for bodily injury, medical expenses, and other specified losses resulting from accidents that occur during the insured individual's participation in skydiving activities.

● The coverage period begins at the commencement of the insured individual's participation in the skydiving activity with 1 year validity.

Equipment and Instructors:

● Airborne Alliance Malaysia will provide all necessary skydiving equipment and qualified instructors for the activity.

Personal Belongings:

● Oxbold Sports and Airborne Alliance Malaysia are not responsible for any loss, damage, or theft of personal belongings during the skydiving activity.

Modification of Terms:

● Oxbold Sports and Airborne Alliance Malaysia reserves the right to modify these terms and conditions at any time. Participants will be subject to the terms in effect at the time of their reservation.

By participating in skydiving activities with Oxbold Sports and Airborne Alliance Malaysia, you affirm that you have read, understood, and agree to abide by these terms and conditions. If you have any questions or concerns, please contact us before making a reservation. Your safety is our top priority, and we look forward to providing you with a memorable skydiving experience.

Acceptance of these Terms and Conditions:

● Be advised that once participants tick to accept the Terms and Conditions, it is then received by Oxbold Sports and Airborne Alliance Malaysia and serves as authorization and acceptance of the terms and conditions stated.

● You also agree to further indemnify Oxbold Sports and Airborne Alliance Malaysia and its associate companies, directors, staff, instructors, and any associates against any risk or action related to your participation in Airborne Alliance Malaysia activity unconditionally.
 
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